quality 101

getting into the p90x, i'm going to do this every day as advertised for 90 days. plus i still need to get bricks in so this should be interesting.  over training? dunno yet, it's only an hour and i do  like to eat so putting fuel in the tank wont be a problem.  Also have a bulk supply of hammer perpetuem that goes into a cocktail along with a scoop of creatine and a pure pro 50, yummy.

i mentioned work sucking which has been a huge problem for me lately so i'm going to get this monkey off my back and then i wont write about it unless someone wants to do a book deal on how to f*#% up a 4 billion dollar business. to make a long story short i'm a believer of change, change is a good thing but there is a right and wrong way to approach change. without required analysis and careful handling, proper execution, and realistic expectations change can be a disaster.  there is a perception that support functions in a company like payroll, technical publications, IT etc., can be outsourced.  of course they can but when those functions have been a happy little family for years and years it's likely they are doing a lot of things that are not otherwise documented or visible to the casual observer.

enter the third party agreement.  for the third party to be profitable there must be a defined scope of work. which is to say they will do certain things as defined in an agreement and they will not do anything that is not in the agreement. so now all of the miscelaneous activities that were, right or wrong, once being done by a central function are no longer being done. this means someone else picks up the work meaning they do their job, plus the miscelaneous activities. now multiply that by 2000 people vaporizing in 1 year. so everyone else in the core of business has a hella lotta extra things to do. what are the chances they are still expected to do everything on time? what are the chances they are taking short cuts, not putting a lot of thought into tasks that require focus of attention in attempt to get everything done on time?  the result is a low quality product that once discovered by auditors can shut you down. once discovered by customers can result in lost sales and broken business relationships. once discovered by investors can result in a 22 point drop in stock price. the results will take years and years to recover from completely.

it will be interesting to see if the leadership that had the balls to pull the trigger also has the balls to take responsibility for the mess thay made.